Inmate Resources

Intake Responsibilities

All persons being brought into the Cumberland County jail are processed through the Intake Department. Here they are booked, classified, medically screened, and evaluated for special needs, or security issues.

Inmate Bail 

An inmate's bail conditions are set by the State of Maine's Bail Commissioners, or the Courts, not the Cumberland County Jail.

Expect an extended wait of approximately 2 hours when bailing an inmate.

How to Get More Information on Bail

In order to provide the money needed to bail an inmate, or to obtain more information on a particular inmate's bail or bail conditions please dial 207-774-5939, ext. 2144.

Armor Correctional Health Services, Inc.

The Medical Unit at the Cumberland County Jail provides medical services to inmates through Armor Correctional Health Services, Inc. A  24-hour onsite service, the Medical Unit provides inmates with physical, mental, and dental health care. Armor has been fulfilling the health care needs of correctional institutions since 2004. 

Prescription Medication Guidelines

Inmates that are on prescription medications prior to arriving at the Cumberland County Jail follow these guidelines:

• All medication to be administered at the jail is delivered via a mail order pharmacy.
• All medication will be verified through your pharmacy, and will be given to you as prescribed, and deemed necessary by your health care provider.
• Know the name and the telephone number of your pharmacy.
• Medication is provided by the medical unit, do not bring your prescription with you, unless:
• No medications will be considered without an active prescription.
• You have an unusual and/or rare prescription that is difficult to fill.
• You will be in jail for 72 hours or less.

Release of Medical Inmate Medical Information

Due to the Health Information Privacy Act (HIPA) regulations, inmate medical information will not be released or discussed. If you have questions, please Armor Health Services Administrator.

Mailing Address:

Inmate's Name
C/O Cumberland County Jail
50 County Way
Portland, ME 04102

Inmates are not allowed to accept cash.

Mail Policy:

• Inmates of the Cumberland County Jail are permitted to communicate or correspond with persons or organizations, subject to the limitations necessary to maintain order and security. This policy will ensure that inmates maintain important ties with their families, friends, attorneys, officials and the community.
• Excluding weekends and holidays, or emergency situations, incoming and outgoing letters are held for no more than 24 hours and packages are held no more than 48 hours.
• Inmate mail will be opened and inspected for contraband.
• For security reasons the Cumberland County Jail does not allow either incoming or outgoing mail coming from or going to any person incarcerated in a juvenile or adult detention or correctional facility.
• Mail received for inmates who are no longer at this facility, either by release or transfer, will be marked "return to sender" and returned to the postal service with the next business day's mail.
• Incoming inmate mail will be inspected for the purpose of intercepting contraband, and money orders. day's outgoing mail. Incoming mail from attorneys, courts, or government officials and representatives will be opened to inspect for contraband and in the presence of the inmate.
• All incoming mail must be sent to the facility in white legal size envelopes, including post cards (i.e. birthday/holiday). This assists in drug detection through the incoming mail. Incoming legal mail will be exempt from the white envelope rule. Any mail that does not fall within the guidelines will be returned to sender. Listed below are reasons for items to be refused, disposed of or returned to sender:
  • Any non paper items
  • Anything gang related (photos, colors, writing symbols, or hand gestures)
  • Blank paper, cards, or stamps
  • Cards larger than 5 inches by 7 inches
  • Cash, personal checks, second party checks
  • Colored envelopes (except legal mail)
  • Colored pencil(s), markers, crayons, paint, watercolors or wax on any part of the envelope
  • Correction tape/fluid
  • Correspondence in code
  • Drugs
  • Food items or cosmetic items
  • Foreign unidentified substances
  • Home made cards or poster cards
  • Identification cards or facsimiles
  • Incomplete return address
  • Instant camera photos (i.e. Polaroids)
  • Items having suspicious stains or markings
  • Lottery tickets or prepaid phone cards
  • Magazine or newspaper clippings
  • Magazines, books, newspapers NOT from the publisher
  • Mail from other penal institutions
  • Mail that violates a not-contact order, PFA, or other court order
  • Musical or recordable cards
  • No inmate name
  • Padded envelopes
  • Paperclips or staples
  • Photos larger than 4" X 6"
  • Pictures or drawings of nude, obscene, or sexually explicit material
  • Plastics or anything laminated or made of cardboard
  • Rubber inked stamps
  • Stickers of any kind (including return address labels)
  • Tape
  • Two-ply cards
• Magazines, books, and newspapers will only be allowed in from the publisher, and or Amazon.com - not an outside source. Inmates are limited to 2 magazine subscriptions.

Friend & Family Phone and Messaging Accounts/Professional Phone Calls

Please be advised that all telecommunications are monitored and recorded (with the exception of attorney client privileged calls).

Defense Attorneys are required to register phone number(s) before an Inmate (Client) calls them, this allows for ONLY the calls not to be recorded.

For Messaging Solutions: You understand and agree that each message, and if applicable, attached media you send will be reviewed, monitored, and preserved by us and the applicable correctional facility, and that you waive any privacy or other confidentiality rights you may have in the contents of your messages and, if applicable, attached media. If you are an attorney, you agree you will NOT use the Messaging Solutions to transmit any confidential or privileged communications, and (on behalf of yourself and your clients) you waive any claim against us or our Facilities for violation of the attorney-client privilege.

Setup an Inmate Phone Account

To register, please call:
1-800-844-6591 (Answered 24/7) 

Questions and issues may be addressed by emailing here

Inmate Tablets

Securus Tablet Information

Inmate Commissary Accounts

There are 3 ways to deposit money onto an inmates account:

• Online
• By Phone - 866-345-1884
• Money Order - Any denomination accepted - make payable to the inmate - include sender name and address - mail to:

Cumberland County Jail
50 County Way
Portland, ME 04102

NO Refunds or credits will be given for commissary orders not received when you are released from this facility.

If you are released you may pick up your order from the Jail Business Office on the Friday, Monday or Tuesday following delivery for that week. Please call in advance to 207-774-5939, Ext. 2172 to arrange a pick up time. If orders are not picked up by the following Tuesday at 4:00 p.m.. No Refunds Will Be Given.

No Returns or Exchanges after delivery personnel receives signed receipt.

If you have any other inquires about an Inmate Account, you may submit the Inmate Funds Inquiry Form or call (207) 774-5939 ext 2172.